CRM - Customer Relationship Management
Built using VB.Net and SQL Server
Resides in your ABW database for easy access to Customer and Vendor data
Ability to import external prospect lists
Categorize Contacts by Call Group, Mail Group, Status, Sales Rep
Sales Automation Tools such as Email, Label Generation and Microsoft Word integration
Tracking of Calls, Contacts, Mailings, and Presentations at your finger tips
User Defined fields that allow you to collect additional data with no programming changes
Daily Activity reports and Summary of Contact Status
Setting of Alerts to remind you of future contacts
Ability to link to Customer or Vendor data or other ABW reports
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We built the CRM module after years of frustration with other products that used
proprietary databases. The ability to customize the interface and flow of data to
automate the Sales process is invaluable.
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